Refund policy
We want you to be completely stoked on your purchase. If something isn’t right, we’ll make it right.
Returns
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Items can be returned within 30 days of delivery.
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Products must be unused, in their original packaging, and include all tags or accessories.
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To start a return, contact us at [support@earthskateboards.com] with your order number and photos if applicable.
Refunds
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Once we receive and inspect your return, we’ll notify you and issue a refund to your original payment method within 5–7 business days.
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Shipping fees are non-refundable unless the product was defective or incorrect.
Exchanges
Need a different size or model? Contact us before returning so we can reserve the item you want.
Damaged or Defective Items
If something arrived damaged or defective, email us within 7 days of delivery and include photos. We’ll cover return shipping and send a replacement or refund.